Main characteristics
- Location
- Shoreham-By-Sea, West Sussex
- Company
- First Recruitment Services
- Salary
- £25000/annum Free parking, hybrid working
- Employment type
- Permanent
- Category
- Customer Services
Job summary
Position: Customer Service Executive* Salary: £25,000
* Location: Shoreham By Sea
* Hours: 9am to 5.30pm Monday to Friday
* Free parking, great benefits and excellent working environment
We are recruiting for a Customer Service Executive to join a large employer with modern offices and a fun atmosphere in the Shoreham area. Experience working within customer service / support experience or experience in IT or Technology is a great benefit to the company.
As a Customer Service Executive you will:
* Deliver exceptional customer service over the phone and via email
* Manage incoming telephone calls & email correspondence from customers
* Investigate and resolve queries, complaints and general information requests from customers
* Record and track interactions with customers on the CRM system
* Promote the benefits, products, and services of other divisions to existing customers
* Keep up to date with the companies terms and conditions and industry changes
* Conduct related administration for the sales team as required
This is a full time permanent position on an annual salary of £25,000, working Monday to Friday 9am 5.30pm. Hybrid working is available once trained.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy
Benefits: Free parking, hybrid working