Customer Service

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Ad nr: 66815
Published: 10 February 2024, views: 1

 

 

Main characteristics

Location
Tewkesbury, Gloucestershire
Company
RE People
Salary
£24000 - £24100/annum
Employment type
Permanent
Category
Customer Services

Job summary

Immediate Temp to Perm Opportunity

Customer Service Administrator

Location Tewkesbury

The successful candidate will join this small friendly customer services team, reporting directly to a supportive Customer Services Manager.

You'll be expected to focus on responsiveness, client satisfaction and effective communication with our customers. This role would be ideally suited to a candidate with previous experience of working in a customer focused role.

On a daily basis you be: -
Handling inbound calls from customers
Providing quotations for existing & prospective customers
Identifying customer requirements & recommending service options
Booking collection & delivery requests over the telephone
Handling customer queries and escalating these when necessary
Liaising with the operations team to maintain service quality

The working hours are: 08.30 to 5.00pm Monday to Friday.

Candidate Requirements

You will be well organised with the ability to always provide customer service excellence. You will need to have previous experience in a customer services environment, with strong interpersonal skills.

This role is being offered on a temp to perm basis, immediate interviews taking place.


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Published: 10 February 2024, views: 1


Company: RE People

Location: Tewkesbury, Gloucestershire

Salary: £24000 - £24100/annum


Category: Customer Services
Employment type: Permanent


Additional information:

RE People

Application for the position: Customer Service

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Your e-mail:• required field •

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Attachments: • Curriculum Vitae, cover letter, other •


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