Main characteristics
- Location
- Rosyth, Fife
- Company
- French Selection
- Salary
- £34000/annum
- Employment type
- Permanent
- Category
- IT
Job summary
FRENCH SELECTION UKFrench speaking 2nd line Technical support
Salary: Up to £34,000 p.a.
Location: Rosyth, Scotland
At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland
Ref: 8102FTS
*** Hybrid working ***
*** Visa Sponsorship Available ***
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 8102FTS
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company:
Our client is a well-established provider in the scientific field.
Main duties:
To provide technical networking support, fault diagnosis and resolutions.
The Role:
To respond to customer enquiries in a timely manner
To complete data migrations after upgrades
To provide troubleshooting of network issues, following the SLA
To log cases in the database and update customers appropriately
To carry out remote diagnosis and escalate advanced issues to 3rd line colleagues
To improve technical knowledge and keep up to date with new product launches
The Candidate:
Fluency in French (written and spoken) is essential
Previous experience in technical support in hardware
Previous experience in Windows OS, MS Access and SQL databases
Problem-solving and excellent communication skills
IT literate
Salary: Up to £34,000 p.a.
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic