Main characteristics
- Location
- Manchester, Manchester
- Company
- Duval Associates
- Employment type
- Permanent
- Category
- Sales
Job summary
Telesales Manager - Sales Floor Manager Sales Team Leader Senior Sales Consultative SAAS businessFantastic opportunity to lead a sales team in this wonderful, people led SAAS tech business.
Very competitive salary, great bonus structure and brilliant benefits.
Manager and develop a team of 7-10, were looking for someone who can coach and nurture, support a sales team to achieve the best they can.
Monday Friday role, with 1 Saturday per month. Permanent, full time.
Are you passionate about developing people? Can you mentor and motivate a team?
Kaylie @ Duval has all the details, get in touch!
This role requires a real nurturing personality who can effectively lead and mentor a sales team. Youll need a proven track record of managing a team and leading in a sales environment. This is a brilliant team and a fantastic SAAS product.
Live December role, speak to Kaylie @ Duval for more information. Brilliant people management role with great benefits, we just need the right person who can lead and coach a team to success!
The Fab Benefits:
* 25 days holiday, plus bank holidays.
* Day off on your birthday.
* Perkbox discounts.
* Holidays increase after 2- and 5-years service.
* Pension Plan and Life Insurance.
* Access to Employee Assistance Programme.
* Company incentives, access to discount schemes.
The Day-to-Day:
* Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs
* Ongoing development planning to drive performance through effective communication and documentation
* Plan for the week/month ahead based on current issues and analysis of the previous week/months stats
* Deliver weekly plans through daily performance & stat reviews
* Performing coaching, 1:1s, agent contribution reviews, conduct & behaviours reviews in line with policies
* Deliver documentation based on the constant coaching and improvement of their team
* All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management
* Keep up to date with any campaign/company updates and changes
What were looking for:
* Must have at least 3 years experience in a management position leading a sales team to targets
* Competent user of salesforce
* Uses statistical analysis to implement long-term and short-term fixes
* Set a constant example in terms of behaviour and setting standards
* Gains feedback and analyse the way you communicate
* Always consistent and professional
* Manages and assists in performance improvements
* Analytical and problem-solving skills can interpret MI and deliver Action Plans
* Good understanding of Inbound and Outbound telephony/dialler systems
* Excellent communication skills effective coaching skills; the ability to build relationships & can motivate staff
* Strong organisational aptitude and proven time management skills
* Excellent people management skills
* The proactive and decisive approach to problem-solving
* Strong organisational aptitude and proven time management skills
* Highly effective communication
Can you manage, motivate, and inspire a sales team to positively contribute to the growth of a wonderful SAAS business? Apply now, or speak to Kaylie @ Duval for all the info
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