Main characteristics
- Location
- Derby, Derbyshire
- Company
- We Do Social Work
- Salary
- £13 - £15/hour
- Employment type
- Contract
- Category
- Social Care / Nursing
Job summary
Derby City Council have two positions for call handler/responders to work night shifts only. You will need to have excellent communication skills, excellent computer skills, call centre experience and an understanding of social care with the elderly.Carelink is a 24-hour emergency monitoring and response service. That provides support to people in their own homes through their connection link to the Carelink telecare service 24/7 and 365 days a year. This service supports people who wish to remain living independently for as long as they can. It also brings reassurance to users by ensuring safety within the home. Customers activate a support call at any time 24/7 via the alarm unit installed in their own home and or the sensors attached to it. Our Call Handler Responders will then discuss and assess the nature of the emergency and will action an appropriate response. Responding themselves if required. In the case of a serious emergency, the emergency services will also be contacted.
As part of the Carelink team the candidates will be expected to undertake the following duties
Call handling services
Responding to emergency situations including lifting uninjured customers using specialist equipment provided. (Full training provided)
Carrying out safe and well checks to support vulnerable people living in the community.
Installing and maintaining emergency call equipment in customers homes Due to the nature of the role some parts of the shift will be office based and other parts will require candidates to respond to customers in their own homes during the night. The candidate will be working
x 5 7.5 hour shifts with a 30-minute unpaid break on a rolling rota basis including weekends and bank holidays.
Work night shifts only - 23:00pm to 07:00am
Hours are 37.5 per week Based at the Gatehouse Kedleston Road Derby (On-site parking available) Full training will be given. The posts will be for a 12-week period.
All candidates will be required to have an enhanced Adults DBS
All candidates must hold a full manual driving license
Why work with We do Social Work?
New Faster Pay service getting you paid more quickly
Twice weekly payroll
Free DBS and compliance service
Your own dedicated friendly consultant with extensive social work knowledge
Access to a wide selection of social work positions across the UK
Refer a friend
Refer a Friend bonus get £250 for each social worker you refer who we successfully place*
Find your own job bonus get £250 for bringing your own position to us*
We Do Social Work is an equal opportunities employer and is acting as an Employment Business in relation to this vacancy.
Terms and conditions apply to our bonus schemes
Inform me about similar jobs: