Main characteristics
- Location
- Oxford, Oxfordshire
- Company
- Ventro Group
- Employment type
- Permanent
- Category
- Construction / Skilled Trades
Job summary
To be part of a successful team responsible for the operation of our active fire division, to work alongside your colleagues maintaining fire systems and enhancing the companys reputation with regards to service and quality.Role Responsibilities:
- Maintain Fire Systems in line with current standards and customer requirements
· Respond to demand service calls on fire systems in line with current standards and customer requirements
· Plan and implement routine and demand call visits for your area
· Effectively communicate with our customers to ensure a full understanding
· Able to work on own initiative
· Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate
· Attend training sessions as required and identify and communicate with Manager any personal training and development needs
· Responsible for achieving your personal goals and achieving team targets
· Weekly reporting to management
· Attending quarterly team meetings and sharing best practices and experiences
· Understand the companys obligations under the contract
· Ensure compliance with Ventro processes and procedures at all times
· Maintain a presentable image by adherence to the Ventro dress code
· Promote the profile of Ventro
· Promote a clear focus on quality assurance, service accessibility and responsiveness, maximising client involvement and feedback
· Engage actively with key Clients
· Attend Client and communication events, open days, meetings and conferences if required
· Promote customer service excellence
· Supporting the business in community initiatives, events, new business and customer presentations
· Communication and Personal Specification
· Develop and maintain productive relationships with all members of the Ventro team.
If you feel that you have the required skills and experience please click "apply" now or contact Kathryn on (phone number removed).
Ventro Ltd values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application
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