Main characteristics
- Location
- Lamport, Northamptonshire
- Company
- Quest Employment
- Salary
- £21000 - £23000/annum
- Employment type
- Permanent
- Category
- Administration
Job summary
We are looking for an Administrator for our client based in Lamport.The role is office based, (Mon - Fri 8.30am - 5pm with 1 hour unpaid lunch break).
The Role
Handling inbound & outbound customer calls
Processing payments
Agreeing affordable arrangements
Responding to correspondence. Letters & Emails
Various admin tasks such as updating system
Always ensure the fair treatment of customers
Ensure compliance with Data Protection legislation
Ensure personal compliance with the applicable Conduct rules
Fully comply with all company processes and procedures
In carrying out the main accountability's of the role ensure that all regulatory and statutory standards are met
Liaise with and support the Team Managers and Senior Managers.
Other ad-hoc duties as required by your Line Manager
Ensure Complaints are managed in accordance with the process and requirements, where applicable