Temporary Customer Service Advisor

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Ad nr: 130779
Published: 31 March 2024, views: 1

 

 

Main characteristics

Location
Preston, Lancashire
Company
Page Personnel
Salary
£14.38 - £16.38/hour possibility of being made permanent
Employment type
Temporary
Category
Customer Services

Job summary

As an Temporary Customer Service Advisor you will be responsible for handling inbound calls from a UK customer base, handling customer queries and updating information on CRM systems.

Client Details

Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on a temp to perm basis!

Description

As a Temporary Customer Service Advisor you will:

Be first point of contact for customers in relation to any queries they have with their account
Resolving customer complaints
Updating CRM systems
Liaising with internal teams
Endeavour to resolve any issues the customer may have
Communicate feedback to senior personnel on the customer experience and issues
Adhoc duties as and when required

Profile

To be successful in this role:

Excellent communication skills that promote great customer conversations
Flexible from 6am - midnight for rotational shift patterns, i.e. 6 - 12pm, 9 - 5pm, 3pm - 12pm etc
Experience within customer service, ideally within telephony roles
Able to work in a team setting as well as independently
Strong IT skills
Can commit to a 3 month temporary role Please note you will need able to pass DBS checks to be offer employment

Job Offer

In return, our client can offer:

Competitive pay rate
Great work culture
Weekly pay
Temp to perm opportunity
10% shift pay on top of basic salary
Free on-site-parking

Benefits: possibility of being made permanent


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Published: 31 March 2024, views: 1


Company: Page Personnel

Location: Preston, Lancashire

Salary: £14.38 - £16.38/hour possibility of being made permanent


Category: Customer Services
Employment type: Temporary


Additional information:

Page Personnel

Application for the position: Temporary Customer Service Advisor

Full name:• required field •

Your e-mail:• required field •

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Attachments: • Curriculum Vitae, cover letter, other •


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